Privacy Policy
Welcome to Home Kart. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
Personal Information
- Full Name
- Company Name (if applicable)
- Email Address
- Mobile Number
- Billing & Shipping Address
- GST Number (for business purchases, if applicable)
Order Information
- Products Purchased
- Order History
- Payment Details (processed securely through payment partners)
Technical Information
- IP Address
- Browser Type
- Device Information
- Cookies
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products to your location
- Respond to customer inquiries
- Provide quotations for bulk orders
- Improve our website and services
- Send order updates and shipping notifications
- Share promotional offers (only with your consent)
- Prevent fraud and maintain website security
3. Payment Security
We do not store your debit card, credit card, UPI PIN, or banking credentials.
Payments are securely processed through trusted third-party payment gateways that comply with industry security standards.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Analyze website traffic
- Improve website performance
- Provide a better shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Information Sharing
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may only be shared with:
- Shipping & Logistics Partners
- Payment Gateway Providers
- Technology Service Providers
- Government Authorities (when legally required)
6. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, misuse, disclosure, or alteration. While we strive to protect your information, no online platform can guarantee absolute security.
7. Bulk Orders
For business and bulk purchases, we may collect additional information such as:
- Company Name
- GST Number
- Business Address
- Purchase Requirements
This information is used solely for quotation, invoicing, order fulfillment, and customer support.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage users to review the privacy policies of those websites before providing any personal information.
9. Your Rights
You have the right to:
- Access your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of promotional communications
- Contact us regarding any privacy concerns
10. Data Retention
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal and accounting requirements
- Resolve disputes
Once no longer required, your information is securely deleted or anonymized where applicable.
11. Children’s Privacy
Our website is intended for users aged 18 years or older.
We do not knowingly collect personal information from children under the age of 18.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.
Any updates will be posted on this page along with the revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your information, please contact us.
Email: support@homekart.com
Your Privacy Matters
We are committed to protecting your personal information and providing a secure, transparent, and trustworthy shopping experience. Whether you’re purchasing a single appliance or placing a bulk order, you can shop with confidence knowing your information is handled responsibly.
