Terms & Conditions

These Terms & Conditions govern your access to and use of our website, products, and services. By accessing or using our website, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please refrain from using our website.

1. Acceptance of Terms

By using this website, you confirm that you are at least 18 years of age and legally capable of entering into binding agreements. Your continued use of the website constitutes your acceptance of these Terms & Conditions, along with our Privacy Policy, Return & Refund Policy, and any other applicable policies.

2. About Our Services

We specialize in supplying genuine home and kitchen appliances from leading brands across India. We cater to both individual customers and businesses, with a primary focus on bulk orders starting from a minimum of 5 units.

We reserve the right to modify, discontinue, or update our products, services, pricing, or website content without prior notice.

3. Account Responsibility

If you create an account on our website, you are responsible for:

Maintaining the confidentiality of your login credentials.
Ensuring all information provided is accurate and up to date.
Restricting unauthorized access to your account.
Notifying us immediately if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate accounts involved in fraudulent or unauthorized activities.

4. Product Information

We make every effort to ensure that product descriptions, specifications, pricing, and images displayed on our website are accurate.

However:

Product images are for illustration purposes only.
Actual product colors may vary depending on screen settings.
Specifications may change without prior notice due to manufacturer updates.
Packaging may differ from images displayed.

We recommend reviewing the product specifications before placing an order.

5. Pricing

All prices displayed on the website are subject to change without prior notice.

While we strive to ensure accurate pricing, errors may occasionally occur. If an incorrect price is displayed due to a technical or human error, we reserve the right to cancel or modify the order after informing the customer.

Taxes, shipping charges, and other applicable fees will be displayed during checkout where applicable.

6. Bulk Orders

Our platform is designed to support bulk purchasing.

Minimum bulk order quantity: 5 units
Bulk pricing may vary depending on product availability and order quantity.
Customized quotations are available upon request.
Large-volume orders may require additional verification before processing.

7. Order Acceptance

Placing an order on our website does not guarantee acceptance.

We reserve the right to:

Decline any order.
Limit quantities purchased.
Cancel orders due to pricing errors.
Cancel orders if products become unavailable.
Reject suspicious or fraudulent transactions.

Customers will be notified if their order cannot be fulfilled.

8. Payment Terms

We accept secure online payment methods as displayed during checkout.

Orders will only be processed after successful payment confirmation unless otherwise agreed.

We do not store sensitive payment information such as card numbers, CVV, or UPI PINs.

9. Shipping & Delivery

We offer Pan-India delivery through trusted logistics partners.

Estimated delivery timelines are provided for reference only and may vary due to:

Location
Courier delays
Weather conditions
Public holidays
Force majeure events

While we strive for timely delivery, we are not liable for delays beyond our reasonable control.

10. Inspection Upon Delivery

Customers are advised to inspect their shipment immediately upon delivery.

If the package appears damaged:

Mention the issue to the delivery representative.
Take clear photographs before opening the package.
Contact our support team within 48 hours.

Failure to report visible transit damage within the specified period may affect claim eligibility.

11. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Please review the policy before placing your order.

12. Manufacturer Warranty

Many products sold through our website include the original manufacturer’s warranty.

Warranty coverage is subject to the terms and conditions provided by the respective manufacturer.

Warranty claims must be made in accordance with the manufacturer’s service procedures.

13. Intellectual Property

All website content, including but not limited to:

Logos
Graphics
Product listings
Text
Images
Icons
Website design
Layout
Software

is the intellectual property of Home Kart or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

14. Prohibited Activities

Users agree not to:

Use the website for unlawful purposes.
Attempt unauthorized access to our systems.
Upload malicious software or viruses.
Misrepresent their identity.
Interfere with website functionality.
Copy or scrape website content without permission.
Engage in fraudulent transactions.

Violation of these terms may result in suspension or legal action.

15. Limitation of Liability

To the fullest extent permitted by law, Home Kart shall not be liable for:

Indirect or consequential damages.
Loss of profits or business opportunities.
Delays caused by third-party logistics providers.
Website interruptions or technical issues.
Manufacturer defects covered under warranty.
Customer misuse of products.

Our maximum liability shall not exceed the amount paid for the product in question.

16. Force Majeure

We shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to:

Natural disasters
Floods
Earthquakes
Fires
Government restrictions
Strikes
Transportation disruptions
Pandemics
Power failures

17. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of information as described in that policy.

18. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Updated versions will be published on this page with the revised effective date. Continued use of the website after changes constitutes acceptance of the updated terms.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts.

20. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Email: support@homekart.com

Agreement

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We appreciate your trust and look forward to serving you with genuine home appliances, competitive pricing, and reliable nationwide delivery.